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Refund policy

Return Policy & Guarantee

We want you to be fully satisfied with your purchase. If for any reason you are not, you may return your item within 14 days of delivery.

  • Return period: 14 days from receipt

  • Return shipping: £15.00 flat rate (deducted from your refund)

  • Restocking fee: 10% of the item price

  • Exclusions: Final sale items are non-returnable

All returned items must be unused, in their original packaging, and in the same condition as received.

Our Guarantee:
Every item is carefully inspected before dispatch. If you receive a defective or incorrect product, we will replace it or issue a full refund, including shipping costs.